TUZUK SOFTWARE USAGE AGREEMENT

Date and time of publication

Date and time of publication: June 1, 2025, 06:00 UZT.

BALCOM SOFT LLC, TIN: 309335414, registered address: 81, Makhtumkuli street, Dustobod MCG, Yashnabad district, Tashkent city, Republic of Uzbekistan (hereinafter – “Company”) publishes this TUZUK software usage agreement (hereinafter – “Agreement”), which is a public offer in accordance with the Civil Code of the Republic of Uzbekistan and addressed to any person who can fully and unconditionally accept this Agreement (hereinafter – “User”) in accordance with the legislation of the Republic of Uzbekistan.

The Company and the User are hereinafter jointly referred to as the “Parties”, and each individually as a “Party”.

The Company may change the terms of the Agreement at any time by updating this publication or sending you an email to the email address you provided. You should visit this publication from time to time to review the terms of the Agreement. Each use of the TUZUK software constitutes acceptance of the current version of the Agreement published on the Website.

1. DEFINITIONS

• “Right Holder”, “Company” - BALCOM SOFT LLC, TIN: 309335414, which owns the exclusive property rights to the TUZUK software, including rights to the trademark, source code, design, structure and other components of the software. The Company has all rights to develop, modify, distribute and commercialize the TUZUK software in accordance with the legislation of the Republic of Uzbekistan.
• “TUZUK Software”, “TUZUK” – is an electronic platform based on artificial intelligence that provides access to the legislative framework of the Republic of Uzbekistan. This platform provides each user with the ability to quickly search and comprehensively analyze legal acts for effective resolution of legal issues. In addition, TUZUK has functionality that allows you to automate the process of developing and analyzing various documents, simplifying work with legal documentation based on the current legislation of the Republic of Uzbekistan.
• “Website” – is a collection of interconnected web pages available on the Internet through a single address http://tuzuk.ai, through which the User will interact with TUZUK.
• “User” - a legal entity and an individual. An individual who has reached full legal capacity has the right to use TUZUK software. A User who is a legal entity independently determines an authorized employee or representative who is given the opportunity to use TUZUK.
• “Account” - a User account in TUZUK (account), which is created by each User independently by entering data and performing actions required for registration. In addition, an account can be created directly by the Company at the request of the User.

2. APPLICATION OF THE TERMS OF THE AGREEMENT

• 2.1. The moment of conclusion of the Agreement (acceptance of the offer) is the registration of the User in TUZUK and the creation of an Account to access the Program, which confirms the User's expression of will to enter into contractual relations.
• 2.2. Authorization of the User in TUZUK and the beginning of its use means full and unconditional acceptance by the User of all the terms of the Agreement without any exceptions or reservations.
• 2.3. Without prejudice to the terms of the Agreement, the Parties have the right to execute a separate agreement on the use of TUZUK, establishing additional terms of interaction, in accordance with the legislation of the Republic of Uzbekistan.

3. SUBJECT OF THE AGREEMENT

• 3.1. Under the Agreement, the Company grants the User a non-exclusive, non-transferable, revocable right to access the TUZUK software on the terms defined by this Agreement and the Tariff Plan selected by the User.
• 3.2. The Company undertakes to provide the User with the opportunity to use the functionality of the Program through the Website http://app.tuzuk.ai in accordance with the selected and paid Tariff Plan, and the User undertakes to use the Program in accordance with the terms of the Agreement and make timely payments in accordance with the selected Tariff Plan.
• 3.3. The Company retains ownership of TUZUK, including all of its components, updates and additions to it. The User is not granted any rights to the TUZUK source code or other intellectual property rights to TUZUK. Any information generated by the TUZUK software according to the User's instructions (entering a command and other actions) and in the process of its use belongs to the User.

4. TRIAL RATES AND SPECIAL OFFERS

• 4.1. The Company, at its discretion, has the right to introduce trial rates, special promotions and other temporary offers for the use of TUZUK software on special terms from time to time, including on a gratuitous basis or at a reduced cost.
• 4.2. The terms of application of trial rates, including their duration, functional restrictions and the procedure for switching to standard tariff plans, are determined by the Company independently and may be changed at any time without prior notice to the User.
• 4.3. Information about current trial rates is posted on the Website or sent to the User by e-mail or other means of communication.
• 4.4. The fact that the User begins to use the TUZUK software on the terms of a trial rate is an unconditional confirmation of the User's agreement with the terms of the corresponding trial rate and this Agreement as a whole.
• 4.5. Upon expiration of the trial rate, the User loses the right to access the TUZUK software, unless otherwise provided by the terms of the trial rate or the User has purchased a standard tariff plan.

5. DISCLAIMER OF WARRANTIES BY THE COMPANY

• 5.1. The Company does not guarantee the error-free or uninterrupted operation of the TUZUK software and makes no representations that all responses received through TUZUK will be completely accurate, up-to-date or exhaustive. The User acknowledges that the information generated by the TUZUK software is for informational purposes only and may contain inaccuracies. The Company hereby notifies that it is not a law firm, law office or other organization providing legal services (legal assistance) in accordance with the legislation of the Republic of Uzbekistan, and does not provide legal assistance in the meaning established by applicable law. Any decisions made on the basis of information received from TUZUK are made by the User at their own risk and responsibility.

6. LIMITATION OF LIABILITY AND LEGAL STATUS OF GENERATED INFORMATION

• 6.1. The Company provides the TUZUK software solely as a tool for informational support of users in the legal field, while the Company is not responsible for the accuracy, completeness, timeliness, reliability, legality or practical applicability of any information generated, processed or provided by the TUZUK software.
• 6.2. All information, search results, answers, documents, texts, opinions and other materials obtained when using the TUZUK software are for informational purposes only, are not an official legal opinion, legal advice or professional advice and cannot serve as a basis for making legal decisions, transactions or other legally significant actions.
• 6.3. The User hereby acknowledges and agrees that: a) the TUZUK software uses artificial intelligence technologies that have a probabilistic nature of operation and limitations inherent in such technologies; b) the generated information may contain inaccuracies, errors, outdated data or other inconsistencies with applicable law; c) the software does not replace professional legal advice; d) before making any decisions based on the information received, additional verification and consultation with a qualified legal specialist is necessary.
• 6.4. The Company is categorically not responsible for any losses, damages, losses, including direct, indirect, incidental, special, punitive or consequential damages, arising from the use or inability to use information obtained through the TUZUK software, regardless of whether the Company was notified of the possibility of such damages.
• 6.5. The User's use of any information obtained through the TUZUK software is carried out exclusively at the User's own risk and under the User's full responsibility.
• 6.6. This limitation of liability applies to the maximum extent permitted by applicable law of the Republic of Uzbekistan and remains in force after the termination of this Agreement for any reason.

7. COLLECTION AND PROCESSING OF PERSONAL DATA

• 7.1. In accordance with the Law of the Republic of Uzbekistan "On Personal Data", the Company collects and processes the User's personal data obtained during the User's registration or direct entry of the User's personal data into TUZUK, namely the last name, first name, patronymic, telephone number and e-mail address. Such personal data of the User is used by the Company solely for the purpose of ensuring proper communication with the User on issues of the functioning of the TUZUK software, the execution of this Agreement, the provision of technical support, informing about TUZUK updates and changes in the operation of the service. The specified personal data is not used for other purposes not provided for by this Agreement and is not transferred to third parties without the User's consent, except in cases directly provided for by the legislation of the Republic of Uzbekistan.

8. RESPONSIBILITY FOR DATA TRANSFER TO ARTIFICIAL INTELLIGENCE SYSTEMS

• 8.1. The User acknowledges and agrees that when using the TUZUK software, all data entered by him, texts of questions in the chatbot, documents uploaded for legal analysis, created templates and other materials are processed using artificial intelligence technologies that are based abroad. The Company is not responsible for the safety, confidentiality and security of information voluntarily transmitted by the User to artificial intelligence systems in the process of using TUZUK. The User independently decides on the advisability of data transfer and bears full responsibility for the possible legal and other consequences of such transfer, including possible violation of confidentiality, trade secrets, rights of third parties or other obligations of non-disclosure of information that may arise as a result of data processing by artificial intelligence technologies.

9. APPLICABLE LAW

• 9.1. The Agreement is governed by and construed in accordance with the current legislation of the Republic of Uzbekistan. All relations arising between the Company and the User when using the TUZUK software are subject to consideration and regulation exclusively under the legislation of the Republic of Uzbekistan.
• 9.2. The provisions of the Agreement shall be interpreted and applied in accordance with the norms of the Civil Code of the Republic of Uzbekistan, the Law of the Republic of Uzbekistan "On Personal Data", as well as other applicable regulatory legal acts of the Republic of Uzbekistan.
• 9.3. If any provision of this Agreement is found to be invalid or unenforceable in accordance with the legislation of the Republic of Uzbekistan, this provision shall be replaced by a valid provision that most closely corresponds to the intentions of the Parties, and the remaining provisions of the Agreement shall remain in full force and effect.
• 9.4. The Parties undertake to resolve all disputes, disagreements or claims arising out of or in connection with this Agreement, including those relating to its execution, violation, termination or invalidity, through negotiations. If it is impossible to resolve disputes through negotiations, the disputes shall be considered in the courts of the Republic of Uzbekistan at the location of the Company in accordance with the procedural legislation of the Republic of Uzbekistan.

10. RIGHTS OF THE COMPANY

• 10.1. The Company has the right to unilaterally change the cost and terms of Tariff Plans, while the terms of the Tariff Plan already paid by the User remain until the end of its validity period.
• 10.2. The Company has the right to make changes to the TUZUK software, including updating the functionality, changing the interface, adding or removing individual functions without prior notice to the User, if such changes do not lead to a significant restriction of the functions available to the User.
• 10.3. The Company has the right to immediately suspend or completely terminate the User's access to the TUZUK software in case of detection of facts of the User's use of TUZUK in violation of the legislation of the Republic of Uzbekistan, the rights of third parties or the provisions of this Agreement.
• 10.4. The Company has the right to carry out preventive work related to ensuring the security and stability of the TUZUK software, notifying the User of planned work through the Website or e-mail, if such work may lead to temporary unavailability of the service.
• 10.5. The Company has the right to request from the User additional information necessary for the proper provision of services, as well as to verify the User's compliance with the terms of this Agreement.
• 10.6. In case of violation by the User of the terms of payment, the Company has the right to limit the functionality of access to the TUZUK software until the debt is repaid.

11. RIGHTS OF THE USER

• 11.1. The User has the right to choose any of the available Tariff Plans to access the TUZUK software. Payment for access to the TUZUK software is carried out on the terms of 100% prepayment, unless otherwise provided by the terms of the selected Tariff Plan. Making payment for a specific Tariff Plan means agreement with the terms of this Tariff Plan.
• 11.2. The User has the right to a refund for the unused period of access to the TUZUK software only if such right is defined in the terms of the Tariff Plan. In this case, the refund is made less the actually used period, which is calculated in proportion to the cost of the subscription.
• 11.3. The User has the right to request from the Company information about current Tariff Plans, payment methods and the procedure for calculating the cost.
• 11.4. The User has the right to independently choose available payment methods from the options offered by the Company, as well as change the selected Tariff Plan when renewing the subscription.

12. COST OF THE RIGHT TO USE TUZUK

• 12.1. The cost of using TUZUK is determined in accordance with the Tariff Plan, which is indicated on the Website.
• 12.2. Settlements under the Agreement are carried out in Uzbek soums, unless otherwise determined by a separate agreement of the Parties or the terms of the Tariff Plan.
• 12.3. Prices for TUZUK usage rights are indicated including taxes. All bank charges related to payment are borne by the User independently.
• 12.4. In case of early termination of the use of the TUZUK software or cancellation of the subscription at the User's discretion, a refund is not made.

13. OTHER TERMS OF THE AGREEMENT

• 13.1. The addresses for notifications and other exchange of documentation necessary for the execution of this Agreement are: (a) the e-mail address specified by the User during registration; (b) the Company's e-mail address: info@tuzuk.ai.
• 13.2. All notices, requests and other communications sent in accordance with the Agreement shall be made in writing or electronic form and shall be deemed duly delivered if they are sent to the appropriate e-mail address specified in clause 13.1 of the Agreement.
• 13.3. The term of this Agreement is unlimited, except in cases provided for by the legislation of the Republic of Uzbekistan.
• 13.4. The Agreement may be terminated by agreement of the Parties, as well as in cases provided for by the Agreement and the legislation of the Republic of Uzbekistan. Termination of the Agreement under this section of the Agreement does not affect the terms and provisions of the Agreement that are expressly provided for in the Agreement and in the mandatory norms of the legislation of the Republic of Uzbekistan.
• 13.5. The User's Account is not subject to transfer or use by third parties. In the absence of payment for the Account and (or) authorization in the Account within 6 (six) months, the Account may be deleted by the Company. Voluntary or forced deletion of the Account means termination of the Agreement for both parties.
• 13.6. The User has the right to refuse to execute this Agreement at any time by terminating the use of the TUZUK software, while the paid subscription fee is not refundable, except in cases expressly provided for by this Agreement.
• 13.7. In case of termination of this Agreement on any basis, all rights of the User to use the TUZUK software are terminated.